We have encountered an issue with the check in and Ms Denise Sonntag was extremely kind and helpful to resolve the issue! The only problem we have encounter was that we didn’t see anywhere in the booking system the option to choose a transfer from Frankfurt Airport straight to Kiel, MSc crew was super helpful at the airport however it would have been a lot smoother had we known there is a possibility to get a direct transfer to the port, prior to getting to the airport. It would have saved us a hustle of figuring out the way to the port.
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